It is the intelligent banking system that integrates state-of-the-art technology and skilled human resources into an efficient and reliable service center, making life easier for customers by understanding their unique needs and preferences.
The Agents are available on Saturday through Thursday from 7.30am until 8.00pm to attend customers’ calls on 17207777 in which they are able to handle both the Banking and Card businesses as well utility payments. Furthermore, they have access to full information of the customers in which Agents shall keep customers’ personal and account information confidential and shall not disclose to any unauthorized persons.