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Customer Service

We at BBK have always aimed to be at the financial heart of the community and have been striving hard to remain close to the customer, assets the market needs and be responsive to the evolving requirements of the business community, the industrial and manufacturing sector and indeed, every segment of the economy.

 

Branch Timings
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Request for Support
  Contact us by simply entering your contact information.  
   Submit Form


Application Forms

  For convenience, clients can easily print any of the available BBK forms.
  Click any of the below listed forms in PDF format
    Cancellation / Reissue of BBK Debit Card
    SMS Banking Application 
    Authorization to Receive BBK Debit Card/ PIN
    Facsimile Instruction Indemnity
    Safe Deposit Locker Access Authority 
    Customer Card Dispute
    Preset Instructions Application 
    BBKCashlink Activation Forms
    Trade Finance Counter indemnity for Guarantees
    Trade Finance Schedule of Documents and Goods (LC refinance)
    Enterprise Banking - Customer Update Form 
     Remittance Request Form
     Standing Order
     Application for Irrevocable Documentary Credit 
     Application for Amending Documentary Credit 
              

 

Security Center

  Learn how you can have a safer online experience. 
    How BBK protects you
    How you can protect yourself
    Types of Fraud



 

 

Service and Fees
   Retail fees and charges 
   Commercial fees and charges



Tutorials

   ePIN Online Generation 
   Internet Retail Banking 
   Dual Factor Authentication  
   SMS Banking 
   Telebanking
   eStatement
              
 

  
Frequently Asked Question
  Find the answers to your questions 
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Contact Us
    Customer Service
    BBK Network
    Complaints and Feedback 

 


 

 

 
Top Questions

What is ePIN?

ePIN is a 6-8 digit number used to access the Internet Retail Banking, Telebanking, SMS (My Profile), eStatement and Mobile banking.
 
    Tip of the day

    It is important to check your statements regularly; a quick check will help track your transaction history

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© 2014 BBK  |  All Rights Reserved  |  Licensed by the Central Bank of Bahrain as a conventional retail bank