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Step 1  Login
1.1  To register for SMS Banking, you must first login to “My Profile” page, which can be accessed through any of the following locations:
1.1.1  My Profile” page on m.bbkonline.com/MyProfile/ using your PC
1.1.2 BBK website www.bbkonline.com under the eServices section.
1.1.3 “My Profile” link available on BBK Internet Retail Banking at the top left corner after successful login.
1.2 Enter your CPR number in the “Customer ID” section and your ePIN* and then click “Submit” to login to “My Profile”.
*ePIN is a 6-8 digit number used to access the Internet Retail Banking, Telebanking, SMS (My Profile) and Mobile banking. If you do not have an ePIN, please click  here  and follow the instructions to generate an ePIN to access your account online.

 

Step 2  Registration
2.1 Enter your primary mobile number and secondary mobile number if available.
2.2 Select your preferred language.
2.3 Select a specific time period where you do not wish to receive any alerts.
2.4 Click “Submit” to send the registration request.
2.5 Upon successful submission, you will receive a message confirming service activation.

 

Step 3  Service Activation
Re-login again following step 1.1
3.1 Upon successful login, the following options will appear under the main menu of “My Profile” page:
  • Profile Maintenance
  • Alert Maintenance
  • Short Names Maintenance
  • Report
3.2 Under “Profile Maintenance”, you can:
  • Select “My Profile” to update your profile details.
  • Select “Block/Unblock Services” to block or unblock the SMS service for all or certain notification types.


Step 4 Alert Maintenance (Push Services)
4.1 Select “Alert Maintenance” to set up the Push & Pull services.

Push messages: Are messages that are automatically sent by the bank as and when a certain transaction or event takes place on your registered account(s).

“Push” services are categorised by:

General

  • ePIN online generation
  • Authorisation Password change
  • E-Channel login account lock
  • Mobile number change
  • Login to Internet Retail Banking
  • Salary transfers
  • Account-to-account transfers - Debit
  • Account-to-account transfers - Credit

Event Based

  • Batelco payments
  • Zain payments
  • Electricity bill payments
  • Deposit account status change

Limit Based

  • Cash deposits
  • Cash withdrawals
4.2 To activate or deactivate this service, select the required push service(s), the preferred notification channel (SMS,E-mail, or Both) and then click “Submit”.

Step 5 Alert Maintenance (Account Settings)
For your convenience, you can customise the “Push” services for any of your account(s). Select the push service type, the account number, the required push service(s), the preferred notification channel (SMS,E-mail, or Both) and then click “Submit”.


 

 

Step 6

Alert Maintenance (Pull Services)

Pull messages: Are messages that are requested or initiated by the customer, using a mobile phone, for obtaining real time information or performing a transaction in the bank account or cards. The below services can be performed upon your request:

  • Account enquiries
  • Transfers**
  • Al Hayrat top-up
  • Bill payments
  • CrediMax services
  • Cheque book requests

** For fund transfers and all types of payment transactions (Phone, electricity, credit card) you will receive an acknowledgment message from BBK SMS Banking with a confirmation key in this format: “CK XXXX”. This confirmation key should be sent back to the Bank (on 4111 for Batelco subscribers or +97339304111 for Zain, Viva and other subscribers) to execute the transfer/payment transaction.


6.1 To activate or deactivate this service, select the required pull service(s), change the default service code if needed, and then click “Submit”.
6.2

 To perform a “Pull” service, simply send an SMS message containing the corresponding service code and short name of the requested service as per the below SMS format illustrated in the table to 4111 for Batelco subscribers or +97339304111 for Zain, Viva and other subscribers or when you wish to use the service from outside Bahrain.

 Service
Code		  SMS Banking Services  SMS Format
 BAL  Pull - Account Balance BAL <space> Account Shortname
 BTP  Pull - Batelco Bill Payment BTP <space>
From Account Shortname <space>
To Bill Account Shortname <space>
Amount
BTI Pull - Batelco Bill Enquiry BTI <space>  Bill Account Shortname
BTOP Pull - Batelco mobile Topup BTOP<space>
From Account Shortname <space>
To Bill Account Shortname <space>
Amount
CBR Pull - Check Book Request CBR <space> Account Shortname
OPAY Pull - Credit - Other Card Payment OPAY <space>
Account Shortname <space>
Input Card Number of Other Card <space>
Amount
CPAY Pull - Credit Card Payment CPAY <space>
From Account Shortname <space>
To Card Shortname <space>
Amount
CCS Pull - Credit Card Stop CCS  <space> Card Shortname
CBAL Pull - Credit Card Balance Enquiry
 CBAL <space> Card Shortname
CBILL Pull - Credit Card Last Bill Enquiry CBILL <space> Card Shortname
FTE Pull - Fund Transfer Other Account – External FTE <space>
From Account Shortname <space>
Beneficiary Account Shortname <space>
Amount
FTI Pull - Fund Transfer Other Account – Internal FTI <space> 
From Account Shortname <space>
Beneficiary Account Shortname <space> 
Amount
FTO Pull - Fund Transfer Own FTO <space> 
From Account Shortname <space> 
To Account Shortname <space>
Amount
HTOP Pull - Al Hayrat Topup HTOP  <space> 
From Account Shortname <space> 
To Account Shortname <space>
Amount
TXN Pull - Last N Transactions TXN <space>  Account Shortname
CTXN Pull - Last N Unbilled Transactions on Credit Card CTXN <space>  Card Shortname
QP Pull - Quick Pay QP  <space>  QP Shortname
CHGMOB Pull - Secondary Mobile Activation*** CHGMOB
EBP Pull - Utility Bill Payment - Electricity EBP <space> 
From Account Shortname <space> 
To Utility Account Shortname <space>
Amount
ZI Pull - Zain Mobile Bill Enquiry ZI <space> 
Bill Account PIN (provided by Zain) <space> 
To Bill Account Shortname
ZP Pull - Zain Mobile Bill Payment ZP <space> 
From Account Shortname <space> 
Bill Account<space> 
Amount
ZTOP Pull - Zain mobile topup ZTOP <space> 
From Account Shortname <space> 
Bill Account<space> 
Amount

 ***The secondary mobile number is a standby number that can be activated as primary at any time when required. There are two ways to activate the secondary mobile number:

1. Login to “My Profile”, select the secondary number and click on “Activate”

2. Send a “Pull” message containing the corresponding service code relating to “Pull-Secondary Mobile Activation” using your active primary mobile number.

6.3

Each service has its assigned short service code, in which you can easily update and modify the services’ codes and short names**** as per your preference.

6.4 Once service codes have been edited, click “Submit” to update all changes.
6.5 To restore the default service code value(s), simply click the “Default” button beside the desired service code field.
**** Short names are assigned to accounts, cards, phones and utility bills, quick payments and beneficiary transfers. They are used when initiating an inquiry or financial transaction

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