Customer Service - Welcome to BBK

BBK

Customer Service

General Inquiries

    For Retail customers, please contact us on +973 17207777 or email us on [email protected]
      Working hours: 7.30 AM to 8:00 PM from Saturday to Thursday.
    For Corporate customers, please contact us on +973 17207772 or email [email protected]
Submit your enquiry using Request for support online form.

Branches and Financial Malls

Find your nearest branch by using our Interactive Locator

Ask BBK

Simply click on the "Ask BBK" icon that appears in the bottom right side of BBK’s website and a chat box will appear where you can get an instant response to your common queries and questions here

WhatsApp

We are now available through available on +97317207777

Report Lost or Stolen Card

To report a lost or stolen card, please call our 24 authorization desk on +973 17117116

Telebanking

Dial +973 17214444 to access various account services such as account statement, bill payment and many more. To learn more of the eBanking channel, click here.

Shareholders' queries

Shareholders can submit their queries by using an online form located under Investor Relations

Credit Card Inquiries

Please contact us on +973 17117117 or email [email protected]