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Customer Service


General Inquiries

    For Retail customers, please contact us on +973 17207777 or email us on [email protected]
      Working hours: 7.30 AM to 8:00 PM from Saturday to Thursday.
    For Corporate customers, please contact us on +973 17207772 or email [email protected]
    Submit your enquiry using Request for support online form or Any Questions online form located on the left side of page.

Branches and  Financial Malls

 Find your nearest branch by using our Interactive Locator  

We are now available through available on +97317207777
Report Lost or Stolen Card
 To report a lost or stolen card, please call our 24 authorization desk on +973 17117116


Dial +973 17214444 to access various account services such as account statement, bill payment and many more. To learn more of the eBanking channel, click here.


Shareholders' queries
Shareholders can submit their queries by using an online form located under Investor Relations


Credit Card Inquiries
Please contact us on +973 17117117 or email [email protected]  

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