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Customer Service

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General Inquiries

    For Retail customers, please contact us on +973 17207777 or email us on [email protected]
      Working hours: 7.30 AM to 8:00 PM from Saturday to Thursday.
    For Corporate customers, please contact us on +973 17207772 or email [email protected]
    Submit your enquiry using Request for support online form.

Branches and  Financial Malls

 Find your nearest branch by using our Interactive Locator  

Ask BBK
Simply click on the "Ask BBK" icon that appears in the bottom right side of BBK’s website and a chat box will appear where you can get an instant response to your common queries and questions. 


WhatsApp
We are now available through available on +97317207777
 
Report Lost or Stolen Card
 To report a lost or stolen card, please call our 24 authorization desk on +973 17117116

 

Telebanking
Dial +973 17214444 to access various account services such as account statement, bill payment and many more. To learn more of the eBanking channel, click here.

 

Shareholders' queries
Shareholders can submit their queries by using an online form located under Investor Relations

 

Credit Card Inquiries
Please contact us on +973 17117117 or email [email protected]  


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