Frequently Asked Questions

American Express
  • What is American Express payment?
  • Do I need to hold a BBK account holder in order to use American Express payment facility available in BBK branches?
  • What type of payment mode at BBK is available to settle outstanding bill for American Express Card?
  • Does a Cardmember need to produce any documents at time of payment in a BBK branch?
  • Can I send a messenger to conduct payment to American Express on my behalf?
  • Is there a minimum or maximum payment settlement limit at BBK?
  • What will happen when a card member has mentioned incorrect card number in the deposit form and was not carrying Card or Statement to validate the same?
  • I have a American Express Charge Card that is billed in US Dollars. Will I be able to settle this bill in US Dollars at BBK?
  • What if my American Express Card is billed in a currency other than Bahraini Dinars?
  • What Foreign Exchange rates will BBK use to convert my statement bills and payments to American Express into Bahraini Dinars?
  • Will BBK issue a receipt to Cardmember against American Express payment of outstanding bill?
  • When can I conduct payment to American Express at BBK?
  • How do I know if my payment to American Express has been made successfully?
  • Who do I contact if I am facing any problems during the payment process for American Express?
  • When will the payment reflect on my American Express Statement of Account?
  • Will there be a fee for American Express facility provided by BBK?
  • Will I be able to settle my American Express Card Account through BBK's Internet Banking?
  • How can I locate BBK branches in order to conduct American Express payment?

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