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EFTS Fawateer Inquiry

1             Access www.bbkonline.com 
2Click on the ‘Retail login’ under Internet Banking 
3Log in to Internet Retail Banking by entering your Customer ID and ePIN*
4From the main menu under ‘EFTS’, select ‘Fawateer Inquiry'.
​5Select the Biller, Service type and Inquiry Method for the Subscriber/Bill Number you want to inquire about then click on the 'Add Biller' button.
6Fill the required information by entering the Subscriber/Bill Number and the selected Inquiry Method.
​7Create a Quick Inquiry template by selecting the checkbox appearing at the bottom of the page.
​8​Click on the 'Submit' button.
​9

​To inquire about multiple bills, repeat steps 5 and 6.

*ePIN is a 6-8 digit number used to access the Internet Banking, Mobile Banking,  SMS Banking, Telebanking and eStatement. If you do not have an ePIN, please click here and follow the instructions to generate an ePIN to access your account online.

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