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Create new Quick Inquiry template |
| 1 | Access www.bbkonline.com. | |
| 2 | Click on the ‘Retail login’ under Internet Banking | |
| 3 | Log in to Internet Retail Banking by entering your Customer ID and ePIN* | |
| 4 | From the main menu under
'EFTS', select
'Quick Inquiry'. | |
| 5 | Select the Biller, Service type and Inquiry Method for the Subscriber/Bill Number you want to inquire about then click on the 'Add Biller' button. | |
| 6 | Fill the required information by entering the Subscriber/Bill Number and the selected Inquiry Method. | |
| 7 | Enter the Quick Inquiry Template Name and Description. | |
| 8 | Click on the 'Submit' button. | |
| 9 | To inquire about multiple billers, repeat steps 5 and 6. | |
| Execute Quick Inquiry template | | 1 | Access www.bbkonline.com. | | | 2 | Click on the ‘Retail login’ under Internet Banking | | | 3 | Log in to Internet Retail Banking by entering your Customer ID and ePIN* | | | 4 | From the main menu under 'EFTS', select 'Quick Inquiry'. | | | 5 | Select the radio button for the template you want to execute. | | | 6 | Select the 'Execute' button. | | | 7 | Click on the 'Submit' button. | |
| Edit Quick Inquiry template | | 1 | Access www.bbkonline.com. | | | 2 | Click on the ‘Retail login’ under Internet Banking | | | 3 | Log in to Internet Retail Banking by entering your Customer ID and ePIN* | | | 4 | From the main menu under 'EFTS', select 'Quick Inquiry'. | | | 5 | Select the radio button of the template you want to edit. | | | 6 | Select the 'Edit' button. | | | 7 | Edit the details you want to change. | | | 8 | To add a bill: 8.1 Select Biller, Service Type and Inquiry Method then click on the 'Add Biller' button.
8.2 Fill the required information by entering the Subscriber/Bill Number and the selected Inquiry Method. | | | 9 | To delete a bill, click on the delete icon located at the top right corner. | | 10 | Click on the 'Submit' button. |
| Delete Quick Inquiry template | | 1 | Access www.bbkonline.com. | | | 2 | Click on the ‘Retail login’ under Internet Banking | | | 3 | Log in to Internet Retail Banking by entering your Customer ID and ePIN* | | | 4 | From the main menu under 'EFTS', select 'Quick Inquiry'. | | | 5 | Select the radio button of the template you want to delete. | | | 6 | Select the 'Delete' button. | | | 7 | Click on the 'Confirm' button. | |
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