1. Login by entering Customer ID and ePIN or by using fingerprint and/or facial recognition.
Select the menu icon
then go to ’EFTS Services’ or from the account’s shortcut in the ‘Overview’ screen.
3. Select ‘Fawateer Inquiry’ to inquire about any payments to the one of the listed billers.
4. Select the Biller, Service type and Inquiry Method for the Subscriber/Bill Number you want to inquire about then enter the Bill details.
5. Tap on the ‘Done’ button.
6. Tap on the add button at the bottom to inquire about multiple bills.
7. Tap on the ’Inquire’ button.
8. Tap on the ’Pay Now’ button if you would like to do a payment.
9. Select the account that you want to pay from, enter the amount then tab on ‘Edit’ button.
10. Tap on the ‘Submit’ button.
11. Tap on the ‘Confirm’ button.