- After successful login, go to 'Payments'.
- Select 'Zain'' from the menu.
- Select one of the services:
Bill Inquiry
Conduct real-time bill inquiry.
- Enter ZAIN IVR PIN and subscriber number to get the outstanding amount instantly.
- You can select 'Proceed to payment' to pay the outstanding amount.
Bill Payment
Conduct real-time bill payment from account and credit card.
- Enter the subscriber number you want to pay to.
- Select the 'Account' or 'card' you want to pay from.
- Enter the amount you want to pay.
- Submit then confirm your request.
Prepaid Top-up
Conduct real-time top-up to prepaid subscriber numbers from account and credit card.
- Enter the subscriber number you want to pay to.
- Select the 'Account' or 'card' you want to pay from.
- Select the amount you want to top-up.
- Submit then confirm your request.
Requests initiated from Online Banking channel, or additional trusted devices will require authentication. The authentication methods are: