Age Group
Mobile Number
Email Address

Multiple choice suggested questions to rate customers’ overall experience with BBK:

1) Do you believe that BBK provides a range of products and services that satisfy your needs?

Further comments
2) Based on your recent experience with BBK, how would you rate your level of satisfaction with the way your complaint was handled?

Further comments
3) In terms of BBK’s e-services (i.e. ATMs, BBK website), how would you rate their availability, easiness to use, and efficiency?

Further comments
4) Do you believe that BBK’s ATM machines are conveniently located around Bahrain?

Further comments
5) As a result of your experience with BBK, do you believe that our customer service representatives provide your banking services efficiently and in a timely manner?

Further comments
6) How would you rate your satisfaction with BBK in comparison to other local commercial banks in Bahrain?

Further comments
7) Will you recommend BBK to your friends and family?

Further comments
8) Do you have any comments and/or suggestions?

Follow us

Terms and Conditions  |  Codes of Best Practice  |   Social Media Terms of Use  |  Privacy & Security  |  Complaints and Feedback  | Sitemap
© 2014 BBK  |  All Rights Reserved  |  Licensed by the Central Bank of Bahrain as a conventional retail bank