How to Register? - Welcome to BBK

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SMS Banking

How to Register?

Set up your SMS Banking service and enjoy its convenience today:

Receive automated SMS notifications and alerts “Push messages” or send SMS codes to perform transactions or enquiries “Pull messages” from your mobile phone.

Step 1	Login
1.1	To register for SMS Banking, you must first login to “My Profile” page, which can be accessed through any of the following locations:
1.1.1	My Profile” page on m.bbkonline.com/MyProfile/ using your PC
1.1.2	BBK website www.bbkonline.com under the eServices section.
1.1.3	“My Profile” link available on BBK Internet Retail Banking at the top left corner after successful login.
1.2	Enter your CPR number in the “Customer ID” section and your ePIN* and then click “Submit” to login to “My Profile”.
	*ePIN is a 6-8 digit number used to access Internet Retail Banking, Telebanking, SMS (My Profile), eStatement and Mobile banking. If you do not have an ePIN, please refer to the BBK website and follow the instructions to generate an ePIN to access your account online.

Step 2	Registration

2.1	Enter your primary mobile number and secondary mobile number if available.
2.2	Select your preferred language.
2.3	Select a specific time period where you do not wish to receive any alerts.
2.4	Click “Submit” to send the registration request.
2.5	Upon successful submission, you will receive a message confirming service activation.

Step 3	Service Activation
	Re-login again following step 1.1
3.1	Upon successful login, the following options will appear under the main menu of “My Profile” page:
	Profile Maintenance Alert Maintenance Short Names Maintenance Report
3.2	Under “Profile Maintenance”, you can:
	Select “My Profile” to update your profile details. Select “Block/Unblock Services” to block or unblock the SMS service for all or certain notification types.

Step 4	Alert Maintenance (Push Services)
4.1	Select “Alert Maintenance” to set up the Push & Pull services.
	Push messages: Are messages that are automatically sent by the bank as and when a certain transaction or event takes place on your registered account(s). “Push” services are categorised by: General ePIN online generation Authorisation Password change E-Channel login account lock Mobile number change Login to Internet Retail Banking Event Based Deposit account status change
4.2	To activate or deactivate this service, select the required push service(s), the preferred notification channel (SMS,E-mail, or Both) and then click “Submit”.

Step 5	Alert Maintenance (Account Settings)
	For your convenience, you can customise the “Push” services for any of your account(s). Select the push service type, the account number, the required push service(s), the preferred notification channel (SMS,E-mail, or Both) and then click “Submit”.

Step 6

Alert Maintenance (Pull Services)

Pull messages: Are messages that are requested or initiated by the customer, using a mobile phone, for obtaining real time information or performing a transaction in the bank account or cards. The below services can be performed upon your request:

Account enquiries
Transfers**
Al Hayrat top-up
Bill payments
CrediMax services
Cheque book requests

** For fund transfers and all types of payment transactions (Phone, electricity, credit card) you will receive an acknowledgment message from BBK SMS Banking with a confirmation key in this format: “CK XXXX”. This confirmation key should be sent back to the Bank (on 94111 for Batelco subscribers or +97339304111 for Zain, Viva and other subscribers) to execute the transfer/payment transaction.

6.1

To activate or deactivate this service, select the required pull service(s), change the default service code if needed, and then click “Submit”.

6.2

To perform a “Pull” service, simply send an SMS message containing the corresponding service code and short name of the requested service as per the below SMS format illustrated in the table to 94111 for Batelco subscribers or +97339304111 for Zain, Viva and other subscribers or when you wish to use the service from outside Bahrain.

Service Code	SMS Banking Services	SMS Format
BAL	Pull - Account Balance	BAL <space> Account Shortname
BTP	Pull - Batelco Bill Payment	BTP <space> From Account Shortname <space> To Bill Account Shortname <space> Amount
BTI	Pull - Batelco Bill Enquiry	BTI <space> Bill Account Shortname
BTOP	Pull - Batelco mobile Topup	BTOP<space> From Account Shortname <space> To Bill Account Shortname <space> Amount
CBR	Pull - Check Book Request	CBR <space> Account Shortname
OPAY	Pull - Credit - Other Card Payment	OPAY <space> Account Shortname <space> Input Card Number of Other Card <space> Amount
CPAY	Pull - Credit Card Payment	CPAY <space> From Account Shortname <space> To Card Shortname <space> Amount
CCS	Pull - Credit Card Stop	CCS <space> Card Shortname
CBAL	Pull - Credit Card Balance Enquiry	CBAL <space> Card Shortname
CBILL	Pull - Credit Card Last Bill Enquiry	CBILL <space> Card Shortname
FTE	Pull - Fund Transfer Other Account – External	FTE <space> From Account Shortname <space> Beneficiary Account Shortname <space> Amount
FTI	Pull - Fund Transfer Other Account – Internal	FTI <space> From Account Shortname <space> Beneficiary Account Shortname <space> Amount
FTO	Pull - Fund Transfer Own	FTO <space> From Account Shortname <space> To Account Shortname <space> Amount
HTOP	Pull - Al Hayrat Topup	HTOP <space> From Account Shortname <space> To Account Shortname <space> Amount
TXN	Pull - Last N Transactions	TXN <space> Account Shortname
CTXN	Pull - Last N Unbilled Transactions on Credit Card	CTXN <space> Card Shortname
QP	Pull - Quick Pay	QP <space> QP Shortname
CHGMOB	Pull - Secondary Mobile Activation***	CHGMOB
EBP	Pull - Utility Bill Payment - Electricity	EBP <space> From Account Shortname <space> To Utility Account Shortname <space> Amount
ZI	Pull - Zain Mobile Bill Enquiry	ZI <space> Bill Account PIN (provided by Zain) <space> To Bill Account Shortname
ZP	Pull - Zain Mobile Bill Payment	ZP <space> From Account Shortname <space> Bill Account<space> Amount
ZTOP	Pull - Zain mobile topup	ZTOP <space> From Account Shortname <space> Bill Account<space> Amount

***The secondary mobile number is a standby number that can be activated as primary at any time when required. There are two ways to activate the secondary mobile number:

1. Login to “My Profile”, select the secondary number and click on “Activate”

2. Send a “Pull” message containing the corresponding service code relating to “Pull-Secondary Mobile Activation” using your active primary mobile number.

6.3

Each service has its assigned short service code, in which you can easily update and modify the services’ codes and short names**** as per your preference.

6.4

Once service codes have been edited, click “Submit” to update all changes.

6.5

To restore the default service code value(s), simply click the “Default” button beside the desired service code field.

**** Short names are assigned to accounts, cards, phones and utility bills, quick payments and beneficiary transfers. They are used when initiating an inquiry or financial transaction

Step 7

Short Names Maintenance

7.1

The assigned Accounts and Cards, Utility bills, Beneficiaries, Quick Payments and Bill Payment short names are to be used when initiating an inquiry or financial transaction.

Each of the above services has its own short name which takes the below format:
(please refer to the list of short name codes for each of the services in section 7.4)

Accounts:
Account type + the last 4 digits of your account number.

Credit Cards:
Credit Card type + the last 4 digits of your card number.

Beneficiaries:
BEN + the reference number that has been set in the Internet Retail Banking.

Quick Payment:
QPP + auto generated sequence number.

7.2

Any of the existing short names can be changed as per your preference. Please check the below example for more clarification:

Accounts:

7.3

Once the short names have been edited, click “Submit” to update all changes.

7.4

Short Names

Accounts	Short Names
Al Mazaya	CMZ
Retail - Current Account	CUR
Saving Account	SAV
Call Account	SCL
Al Hayrat	SHR
Money Maker	SMM
Starmaker	SSM
Super Saver	SSV
Al Mustaqbal Savings Account	STS

CrediMax Cards	Short Names
MasterCard Credit Classic	MCC
MasterCard Credit Gold	MCG
MasterCard Credit Platinum	MCP
MasterCard Credit Virtual	MCV
MasterCard Charge Classic	MGC
MasterCard Charge Gold	MGG
MasterCard Charge Platinum	MGP
MasterCard Charge Virtual	MGV
Visa Credit Classic	VCC
Visa Credit Gold	VCG
Visa Credit Platinum	VCP
Visa Credit Virtual	VCV
JCB Classic	JCC
JCB Gold	JCG
Visa Corporate Card	VCO
Visa Tayseer Classic	VTC
Visa Tayseer Gold	VTG
Visa Tayseer Platinum	VTP
Visa Tayseer Corporate	VTO
MasterCard Tayseer Classic	MTC
MasterCard Tayseer Gold	MTG
MasterCard Tayseer Platinum	MTP
JCB Tayseer Classic	JTC
JCB Tayseer Gold	JTG
Visa Student	VCS

Step 8	Reports
	The module “User Activity Details” under “Report” helps you to keep track of your activity on “My Profile” page.
8.1	To view an activity for a certain period, select the required period, activity type and then click “Submit” as shown in the below illustration:
8.2	The report will display the transaction details, date & time, IP address and the application used.

In the case of lost or stolen devices, contact the BBK Call Centre on 17207777 to stop the BBK SMS Banking access or login to “My Profile” and change the primary mobile number then click on "Activate" or deactivate the service.