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How to start using SMS Banking?

Push Messages: Are messages that are automatically sent by the bank as and when a certain transaction or event takes place on your registered account(s).
Customers will automatically receive notifications for the push services that were selected during service activation.

 

  •  ePIN online generation
  • Mobile number change


 
  • Authorisation Password change
  • Login to Internet Retail Banking

 
  • E-Channel login lock
  • Deposit account status change

 

Pull Message: Are messages that are requested or initiated by the customer, using a mobile phone, for obtaining real time information or performing a transaction in the bank account or cards.

The below services can be performed upon your request:

 

 

  •  Account enquiries
  •  Bill payments
  • Transfers**
  • CrediMax services
  • Al Hayrat top-up
  • Cheque book requests

 

After selecting the required pull service(s) during registration,  customers will be able to perform a “Pull” service by simply sending an SMS message containing the corresponding service code and the assigned short name of the requested service to 94111 for Batelco subscribers or +97339304111 for Zain, Viva and other subscribers or when you wish to use the service from outside Bahrain.

The Pull SMS format is illustrated in the table below.

 

Service
Code

 SMS Banking Services

 SMS Format

Example

 BAL

 Pull - Account Balance

BAL <space> Account Shortname

 

 BTP

 Pull - Batelco Bill Payment

BTP <space>
From Account Shortname <space>
To Bill Account Shortname <space>
Amount

 

BTI

Pull - Batelco Bill Enquiry

BTI <space>  Bill Account Shortname

 

BTOP

Pull - Batelco mobile Topup

BTOP<space>
From Account Shortname <space>
To Bill Account Shortname <space>
Amount

 

CBR

Pull - Check Book Request

CBR <space> Account Shortname

 

OPAY

Pull - Credit - Other Card Payment

OPAY <space>
Account Shortname <space>
Input Card Number of Other Card <space>
Amount

 

CPAY

Pull - Credit Card Payment

CPAY <space>
From Account Shortname <space>
To Card Shortname <space>
Amount

 

CCS

Pull - Credit Card Stop

CCS  <space> Card Shortname

 

CBAL

Pull - Credit Card Balance Enquiry

CBAL <space> Card Shortname

 

CBILL

Pull - Credit Card Last Bill Enquiry

CBILL <space> Card Shortname

 

FTE

Pull - Fund Transfer Other Account – External

FTE <space>
From Account Shortname <space>
Beneficiary Account Shortname <space>
Amount

 

FTI

Pull - Fund Transfer Other Account – Internal

FTI <space> 
From Account Shortname <space>
Beneficiary Account Shortname <space> 
Amount

 

FTO

Pull - Fund Transfer Own

FTO <space> 
From Account Shortname <space> 
To Account Shortname <space>
Amount

 

HTOP

Pull - Al Hayrat Topup

HTOP  <space> 
From Account Shortname <space> 
To Account Shortname <space>
Amount

 

TXN

Pull - Last N Transactions

TXN <space>  Account Shortname

 

CTXN

Pull - Last N Unbilled Transactions on Credit Card

CTXN <space>  Card Shortname

 

QP

Pull - Quick Pay

QP  <space>  QP Shortname

 

CHGMOB

Pull - Secondary Mobile Activation***

CHGMOB

 

EBP

Pull - Utility Bill Payment - Electricity

EBP <space> 
From Account Shortname <space> 
To Utility Account Shortname <space>
Amount

 

ZI

Pull - Zain Mobile Bill Enquiry

ZI <space> 
Bill Account PIN (provided by Zain) <space> 
To Bill Account Shortname

 

ZP

Pull - Zain Mobile Bill Payment

ZP <space> 
From Account Shortname <space> 
Bill Account Shortname <space> 
Amount

 

ZTOP

Pull - Zain mobile topup

ZTOP <space> 
From Account Shortname <space> 
Bill Account Shortname <space> 
Amount

  

 

 ** For fund transfers and all types of payment transactions (Phone, electricity, credit card) you will receive an acknowledgment message from BBK SMS Banking with a confirmation key in this format: “CK XXXX”. This confirmation key should be sent back to the Bank (on 4111 for Batelco subscribers or +97339304111 for Zain, Viva and other subscribers) to execute the transfer/payment transaction.

For further inquiry, please contact BBK Call Centre on 17 20 7777 or contact us on [email protected]

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