BBK awarded “Most Trusted Digital Banking Services Provider in Bahrain” for 2025

09 Dec 2025

BBK, a leader in retail and corporate banking in the Kingdom of Bahrain, has been honored with the title of “Most Trusted Digital Banking Services Provider in Bahrain” for 2025 by the internationally acclaimed magazine World Business Outlook.

This recognition reinforces BBK’s position at the forefront of Bahrain’s banking and financial sector, driven by its leadership in digital transformation, strong financial performance, and unwavering commitment to customer trust and satisfaction.

The award celebrates BBK’s strategic focus on digital innovation as a cornerstone of its transformation journey. Throughout the years 2024 and 2025, the Bank enhanced its mobile and online platforms with AI-powered features and seamless omnichannel integration. The BBK Mobile app now offers a fully digital onboarding experience and real-time fraud alerts, setting new regional standards in digital adoption and cybersecurity.

BBK continues to invest in cutting-edge solutions to improve customer experience and simplify banking services. Among its key initiatives is the launch of “BBK BanKey,” a comprehensive digital platform tailored to meet the needs of SMEs and large corporations.

Customer security remains a central pillar of BBK’s digital strategy. The Bank has implemented multi-factor authentication and embedded verification across its digital channels, alongside a strategic partnership with Amazon Web Services (AWS) to strengthen its cloud infrastructure. These measures underscore BBK’s commitment to safeguarding customer data and assets.

On this occasion, Yaser Alsharifi, BBK Group Chief Executive, stated: “We are proud to receive this prestigious award, which affirms BBK’s leadership in digital transformation across both local and regional banking landscapes. It also highlights our agility in adapting to the rapid evolution of financial technologies through continuous investment in advanced systems and secure, efficient communication channels with our customers. These achievements have further strengthened our reputation as a financial institution committed to the highest standards of quality and security.”

He added: “Our digital transformation journey has always placed the customer at the heart of our strategy. This focus has driven us to adopt the latest technologies and evolve our services and products to meet future demands, delivering seamless and reliable banking experience. This award is both a source of pride and a call to action—motivating us to intensify our efforts in strengthening our digital infrastructure and reaffirming our role as a leader in financial innovation in Bahrain.”

Complementing this recognition, BBK’s digital platforms achieved top Net Promoter Scores (NPS) in Bahrain’s retail and corporate banking segments. Through robust features such as Know Your Customer (KYC) APIs and multi-factor authentication, BBK has maintained fraud-loss ratios well below industry averages, further reinforcing customer confidence in its digital services and cementing its reputation as a trusted provider of digital banking solutions in the Kingdom.