15 Oct 2015
(MENAFN) Etihad-backed Alitalia has unveiled a series of customer service enhancements as part of its three-year business plan which is on track for profitability by 2017.
The Italian airline is 49 percent owned by Abu Dhabi-based Etihad following a USD646 million investment.
Chairman and Etihad CEO and Alitalia vice chairman revealed the details of a range of new initiatives that will be introduced in the next few weeks.
“Our performance is in line with the business plan. And, for the first time since 2009, the load factor for the quarter exceeded 80 percent,” chairman said.
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