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FINANCIAL NEWS
RAK Airways inks a six-year deal with SITA
29 Mar 2012
(MENAFN) RAK Airways inked a six-year multi-million dollar deal with SITA to set up its “Horizon” passenger service solution, according to ITCM website.
The deal will provide RAK Airways with SITA’s passenger services that are used by more than 120 airlines worldwide, including fare pricing, ticketing, reservations, revenue integrity, passenger revenue accounting, online booking and shopping services.
The carrier said the deal will provide it with full departure control services at its main hub at Ras Al Khaimah International Airport.
The new integrated system will be used by up to 200 reservations personnel at RAK Airways’ headquarters call centre, as well as at travel agencies, the carrier added.
Hani El Assaad, SITA Regional Vice President Middle East and North Africa, said SITA Horizon will allow the airline to develop its strategy of being unique among the region’s airlines as a hybrid carrier that offers full service to passengers with interline partnerships with other carriers.
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