22 Jan 2013
(MENAFN) Emirates Integrated Telecommunications Company (du) unveiled plans to restructure operations and outsource jobs outside as it aims to increase earnings, Bloomberg reported.
CEO Osman Sultan said that the company has outsourced jobs in some call centres to its IT department since the start of this year.
The drive is expected to continue throughout the year and into 2014.
Last year, home-focused du’s earnings were expected to suffer as a result of the UAE government raising the percentage of royalty fees it must pay.
du, which has about 47 percent share of the UAE mobile phone market, reported a 34 percent rise in third-quarter net profit to USD89 million as it increased its margins and added new mobile and fixed line customers.
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