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Updating Customers' Information
We are committed to keeping you informed on all matters affecting your account.
If you have received an SMS or letter from BBK regarding updating your information, it means that our records show that your registered IDs have expired and need to be updated.
To update your information, please note the below:
For Retail Customers:
Use one of the channels below to update your information
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Download BBKPLUS Application to update your information
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Visit the Update section, accessible on https://e.bbkonline.com/kyc/ and upload the required identification) documents;
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To update your full personal information at your nearest BBK branch, you can acquire assistance from a customer service representative.
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To serve you better be sure to have your information updated with the Bank. For inquiries visit any of our branches or call us at 17207777.
For Corporate Customers:
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Print the below forms to be filled and signed from the following link: https://www.bbkonline.com/download-center/
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Customer Information Update Form – Legal Entity.
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KYC (Know your customer) for Authorized Signatories form, in which information about authorized persons is requested.
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Valid CR copy.
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Two valid ID copies, one being the CPR/Smart Card and the other, Passport or other Identification document of the owner(s) and authorized signatories.
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Submit the following documentations if any changes have been made in the last 3 years:
– Memorandum and Articles of Association.
– Board resolution regarding the Account(s).
– Authorized signatories list with signatures specimen.
You are kindly requested to send us back the required information and documents through one of the following channels:
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Mail to BBK Corporate Banking Department, P.O.Box: 597, Manama.
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By visiting any BBK branch.
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Email scanned copy to [email protected]
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You are kindly requested to do this in order for us to be able to serve you better and to ensure the continuity of your banking services.
Should you require more clarification, please do not hesitate to contact your nearest BBK branch or calling us on the Corporate Contact Centre line 17207772.
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