FINANCIAL NEWS

Vodafone Qatar reports 11% increase in customer base

23 May 2012

(MENAFN) Mobile operator Vodafone Qatar reported 11 percent increase in its customer base totaling 837,233 during the last fiscal year, ended March 31, Arabian Business reported.

The company, which started operations in 2010, said that the customer growth was a result of the enhancements it made to the mobile network and the launch of innovative promotions and services.

In January, Vodafone Qatar reported USD33.5 million loss for the third quarter, down from 39.5 million a year earlier.

On the other hand, Vodafone Qatar’s rival Qatar Telecom was ordered by the Supreme Council of Information and Communication Technology (ictQATAR) to start notifying its BlackBerry customers when they reach their data usage limit and charges that apply for exceeding it.

ictQATAR probed complaints from consumers about “confusion and incorrect information” about Qtel’s Hala BlackBerry service.

The regulator concluded that Qtel has communicated confusing and/or incorrect information to its customers about data usage limits and charges that may apply when those limits are exceeded.

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