BBK Retail account holders can generate their own password/ePIN online.
The password/ePIN will allow you full access to your account information and banking services through the following e-channels:
• Online Banking
• BBK Mobile Banking app
• SMS Banking
• Telebanking
• eStatement
1. Access www.bbkonline.com.
2. Select ‘ePIN Online Generation’ located under eServices.
3. Select the ‘Start’ to begin.
4. Select the preferred ePIN Generation Method.
1. Enter your Username/Customer ID.
2. Enter your desired 6 to 8 digits password/ePIN.
3. Re-enter the desired password/ePIN for confirmation and then submit.
4. Enter the One Time Password (OTP) sent to your registered mobile number before the password expires (60 seconds).
Upon successful completion of the password/ePIN generation using the method described above, you now have access to all BBK Retail e-Channels.
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